Team Spotlight – Get to know Nancy!
What is your team position at Herzog Dental?
I am on the front office team. I specialize in insurance benefits and recalls, but sometimes you’ll see me helping out at Check in.
How long have you been part of the Herzog Dental team?
19 years this past May! When I started working for Dr. Herzog, my son was a baby, and now he’s beginning his second year of college. Back then, there were two of us sharing the front desk position, one hygienist, and Dr. John and his assistant.
Tell the story of how you chose to work in the dental industry.
I had a lot of dental work done as a kid, so it was interesting to me.
What do you like best about your chosen profession?
I love interacting with patients. We are a family practice. I know many of our patients (and now their grown children) since they’ve stayed with us throughout the 27 years Dr. Herzog has owned his own practice.
Care to share a memorable story about life working at Herzog Dental?
We had a ribbon cutting ceremony before the construction began on our office expansion last summer. I enjoyed the outstanding champagne we sipped to celebrate!